Privacy Policy

Revsto - eMoney > Privacy Policy

Privacy Policy

Last Updated: July 2026

1. Introduction

Sureswipe E.M.I. PLC, operating under the registered tradename Revsto (“Revsto”, “we”, “us”, or “our”), is committed to protecting the privacy and confidentiality of your personal data.

This Privacy Policy explains how we collect, use, process, store, and protect your personal information when you use our website, products, services, and digital platforms.

Revsto processes personal data in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR) (EU) 2016/679 and relevant Cyprus data protection laws.

We aim to collect and process only the information necessary for legitimate business purposes, regulatory obligations, and the provision of our services.

2. Who We Are

Revsto is the registered tradename of:

Sureswipe E.M.I. PLC
Victory Tower, 1st Floor
18 Kyriakou Matsi Avenue
1082 Nicosia, Cyprus

Sureswipe E.M.I. PLC is a Cyprus Electronic Money Institution licensed and regulated by the Central Bank of Cyprus.

For privacy-related matters, you may contact our Data Protection Officer:

Data Protection Officer
Sureswipe E.M.I. PLC
Email: [email protected]

3. Personal Data We Collect

Depending on your relationship with Revsto, we may collect the following categories of personal data:

Individuals

  • Full name
  • Date of birth
  • Residential address
  • Email address
  • Telephone number
  • Identification documents
  • Proof of address documents
  • Bank account details
  • Transaction information
  • User identification details
  • Security information
  • Communications and recordings where applicable

Businesses and Legal Entities

  • Company name
  • Registration details
  • Registered address
  • Contact details
  • Business information
  • Corporate documentation
  • Information required for account opening and regulatory compliance

4. Why We Collect and Use Personal Data

We process personal data for purposes including:

  • Providing electronic money and payment services
  • Managing customer accounts
  • Processing transactions
  • Verifying identity
  • Performing customer due diligence checks
  • Preventing fraud and financial crime
  • Meeting Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) obligations
  • Communicating with customers
  • Improving our website, systems, and services
  • Providing requested information and support
  • Meeting legal, regulatory, and contractual obligations

5. Legal Basis for Processing

Revsto processes personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal and regulatory obligations
  • Legitimate interests, including fraud prevention, security, and service improvement
  • Applicable national and European legislation

6. Sharing of Personal Data

We may share personal data with trusted third parties where necessary to provide our services or comply with legal obligations.

These parties may include:

  • Payment processors
  • Banking partners
  • Technology and hosting providers
  • Identity verification providers
  • Fraud prevention and risk management providers
  • Regulatory authorities and law enforcement bodies where legally required

Third-party providers are required to maintain appropriate confidentiality and security measures.

Where personal data is transferred outside the European Economic Area (EEA), Revsto ensures appropriate safeguards are implemented in accordance with GDPR requirements.

7. Data Retention

Revsto retains personal data only for as long as necessary for the purposes for which it was collected.

Customer information may be retained during the customer relationship and for legally required periods after termination, including periods required under applicable AML and regulatory requirements.

Certain financial transaction records must be retained for regulatory and legal purposes and cannot be deleted before the expiry of mandatory retention periods.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data where legally applicable
  • Request restriction of processing
  • Request portability of your personal data
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the relevant data protection authority

Please note that certain rights may be restricted where Revsto has legal obligations to retain information, including obligations relating to AML, fraud prevention, and regulatory compliance.

9. Exercising Your Rights

To exercise your data protection rights, please contact:

Data Protection Officer
Email: [email protected]

We may request additional information to verify your identity before processing your request.

We aim to respond to legitimate requests within the timeframes required under GDPR.

10. Cookies

Revsto uses cookies and similar technologies to improve website functionality, security, and user experience.

Cookies may collect information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage information
  • User preferences

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

11. Website Analytics and Tracking

When you visit our website, we may collect technical information such as:

  • Browser type
  • Operating system
  • Website pages visited
  • General usage statistics
  • Security-related information

This information is used to improve our services, maintain security, and understand website usage.

12. Security of Personal Data

Revsto applies appropriate technical and organisational security measures designed to protect personal data against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While we take reasonable measures to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

13. Communications

Revsto may contact customers regarding:

  • Account administration
  • Service updates
  • Security notifications
  • Regulatory communications
  • Customer support matters

Marketing communications will only be sent where permitted by applicable law and where appropriate consent has been obtained.

You may unsubscribe from marketing communications at any time.

14. External Websites

Our website may contain links to third-party websites.

Revsto is not responsible for the privacy practices, content, or security measures of external websites. We encourage users to review the privacy policies of third-party websites they visit.

15. Changes to This Privacy Policy

Revsto may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.

The latest version will always be available on our website.

16. Contact Us

If you have questions regarding this Privacy Policy or how we process personal data, please contact:

Sureswipe E.M.I. PLC
Victory Tower, 1st Floor
18 Kyriakou Matsi Avenue
1082 Nicosia, Cyprus

Data Protection Officer
Email: [email protected]